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Appendix A: Experience with the four major packages - detail

9. How well do the following statements describe your experience with your database? (Please choose one answer on each line.)

What program does your organization use to track members and donors?

answered question

8

20

6

8

13

55

skipped question

2

 

    Spreadsheets (Excel) Microsoft Access eTapestry (Blackbaud)  SalesForce Other (please specify) Response totals

It's easy to understand.

0 - Not at all

1

2

3

4 - Absolutely yes.
 

0.0%
(0)
12.5%
(1)
0.0%
(0)
50.0%
(4)
37.5%
(3)
8

10.0%
(2)
15.0%
(3)
45.0%
(9)
25.0%
(5)
5.0%
(1)
20

0.0%
(0)
0.0%
(0)
50.0%
(3)
33.3%
(2)
16.7%
(1)
6

0.0%
(0)
0.0%
(0)
37.5%
(3)
50.0%
(4)
12.5%
(1)
8

0.0%
(0)
7.7%
(1)
46.2%
(6)
38.5%
(5)
7.7%
(1)
13

55

 

    Spreadsheets (Excel) Microsoft Access eTapestry (Blackbaud)  SalesForce Other (please specify) Response totals

I know how to do what
I need to do.

0 - Not at all

1

2

3

4 - Absolutely yes.
 

0.0%
(0)
12.5%
(1)
0.0%
(0)
25.0%
(2)
62.5%
(5)
8

5.0%
(1)
15.0%
(3)
20.0%
(4)
30.0%
(6)
30.0%
(6)
20

0.0%
(0)
16.7%
(1)
33.3%
(2)
16.7%
(1)
33.3%
(2)
6

0.0%
(0)
0.0%
(0)
37.5%
(3)
50.0%
(4)
12.5%
(1)
8

0.0%
(0)
7.7%
(1)
38.5%
(5)
30.8%
(4)
23.1%
(3)
13

55

 

    Spreadsheets (Excel) Microsoft Access eTapestry (Blackbaud)  SalesForce Other (please specify) Response totals

It's easy to enter information.

0 - Not at all

1

2

3

4 - Absolutely yes.
 

0.0%
(0)
0.0%
(0)
12.5%
(1)
50.0%
(4)
37.5%
(3)
8

10.0%
(2)
15.0%
(3)
15.0%
(3)
45.0%
(9)
15.0%
(3)
20

0.0%
(0)
0.0%
(0)
16.7%
(1)
50.0%
(3)
33.3%
(2)
6

0.0%
(0)
0.0%
(0)
0.0%
(0)
37.5%
(3)
62.5%
(5)
8

0.0%
(0)
0.0%
(0)
25.0%
(3)
33.3%
(4)
41.7%
(5)
12

54

 

    Spreadsheets (Excel) Microsoft Access eTapestry (Blackbaud)  SalesForce Other (please specify) Response totals

It's easy to get information
back out, in the form
of mailing lists, reports, etc.

0 - Not at all

1

2

3

4 - Absolutely yes.
 

0.0%
(0)
0.0%
(0)
37.5%
(3)
62.5%
(5)
0.0%
(0)
8

15.0%
(3)
35.0%
(7)
5.0%
(1)
15.0%
(3)
30.0%
(6)
20

0.0%
(0)
0.0%
(0)
66.7%
(4)
16.7%
(1)
16.7%
(1)
6

0.0%
(0)
0.0%
(0)
25.0%
(2)
75.0%
(6)
0.0%
(0)
8

0.0%
(0)
8.3%
(1)
33.3%
(4)
41.7%
(5)
16.7%
(2)
12

54

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